New shop owners as well as those looking to grow their businesses face having to decide where to focus their advertising dollars. And yet, diving deeper into what’s exactly meant by “word of mouth” will get you a whole mess of different responses. Some[...]

My class had over 200 students, and the positive feedback was amazing, and I was so grateful for the opportunity to share with so many incredible professionals. My name is Greg Bunch, I own six shops in[...]

CRAIG O’NEILL AND I RECENTLY HELD A CLASS at the 2022 VISION Conference on managing change in your auto repair shop. Change is a topic that few people want to dig into but an important one, as we need to be considering change at all[...]

Why is the concept of work-life balance so important to owners looking to grow their success? Well, I believe that there really is no work-life balance. Some days you’re overly balanced on one side, and then other days you’re tilting more to the[...]

“He’s unrelenting and what he’ll give—it’s unending. He will drop everything he is doing to help a peer, a competitor,” Chris Chesney, vice president of training and organizational development for Reparify, says of the owner[...]

THE VISION HI-TECH TRAINING & EXPO first opened its doors in 1992 with around 250 attendees and around 35 exhibitors, who set up their spaces in the parking garage of the Hilton Inn. Dragsters were used to fill unused exhibit space. Now look to[...]

ALL SPORTS HAVE LEGENDS. In baseball, we have players like Babe Ruth, Reggie Jackson, and Mickey Mantle. Football has Joe Montana, Payton Manning, Kurt Warner, and that one guy that played for the NE Patriots and then went to play for[...]

At the beginning of 2020, I worked five of the six days my shop was open each week. I alternated[...]

It’s been a rough year for many. Like microbes under a microscope, the[...]

How to encourage your staff and optimize short team meetings during busy[...]

Complete burnout. If you haven’t been there, you’ve seen a friend in the industry get[...]

Nannette Griffin works to instill knowledge and strength in others within the industry, her staff, and[...]