I HAD THE HONOR OF PRESENTING the first annual Advance Auto Parts Anthony Williams Memorial Scholarship at the VISION 2023 Awards Dinner. Anthony passed away unexpectedly in April of 2022 at the age of 37. It was decided that the best way[...]

It’s difficult enough for customers to find time to bring their car into the shop. Add in the inconvenience of being without a vehicle for days at a time, and the task becomes even harder. Offering loaner vehicles to your customers can help ease this inconvenience[...]

ONLINE REVIEWS PLAY A KEY ROLE IN THE SUCCESS OF AN AUTOMOTIVE service and repair business. We understand trust is crucial to your business and how your customers view your shop can be a[...]

IT’S HARD TO HAVE A CONVERSATION ABOUT TECHNICIAN EFFICIENCY without discussing productivity. And, alternately, it’s hard to have a conversation about productivity without discussing technician efficiency[...]

ANDREW SEXTON HAS BEEN WORKING on cars since he was a child. Growing up, he worked on his family’s vehicles out of an old barn alongside his dad to keep them running. When he graduated high school and had[...]

VEHICLE ELECTRIFICATION IS RAPIDLY CHANGING the automotive industry. As electric vehicles (EVs) have grown more affordable and accessible, they have surged in popularity among consumers. The[...]

ON APRIL 18, 2023 MWACA LOBBYIST AND ST. LOUIS LIAISON Ron Reiling and Mike Moehlenkamp, MWACA member and owner of Gary's Auto Service in St. Louis, Missouri, visited Jefferson City, Missouri to meet with Representatives[...]

AGAIN ON APRIL 11 THE SPRINGFIELD CHAPTER OF MWACA hosted a Technicians of Tomorrow Career Panel so that local students seeking a career in the automotive service industry could have an[...]

I’VE HAD A PASSION FOR CARS SINCE I WAS A TEENAGER. It all started with my ‘54 F100 that my dad and I purchased from a salvage yard and then fixed up. It was my first vehicle and I still drive it all the time. That passion[...]

IT’S OFFICIAL, WE’VE MOVED PAST MILLENNIALS being the youngest generation of potential customers. And it is now time to explore further uncharted territory: Generation Z. With alternative names like[...]

AS VITAL AS BEING A “NUMBERS PERSON” is as a shop owner, fully understanding the performance of your team needs to go beyond hard figures. Taking the time to sit down and review the small[...]

The field of auto repair could be described as a bit of a boomerang industry. Most people who try to leave the field end up getting pulled back for one reason or another. For the majority, fixing cars is[...]