ALL SPORTS HAVE LEGENDS. In baseball, we have players like Babe Ruth, Reggie Jackson, and Mickey Mantle. Football has Joe Montana, Payton Manning, Kurt Warner, and that one guy that played for the NE Patriots and then went to play for[...]

THE VISION HI-TECH TRAINING & EXPO first opened its doors in 1992 with around 250 attendees and around 35 exhibitors, who set up their spaces in the parking garage of the Hilton Inn. Dragsters were used to fill unused exhibit space. Now look to[...]

“He’s unrelenting and what he’ll give—it’s unending. He will drop everything he is doing to help a peer, a competitor,” Chris Chesney, vice president of training and organizational development for Reparify, says of the owner[...]

Why is the concept of work-life balance so important to owners looking to grow their success? Well, I believe that there really is no work-life balance. Some days you’re overly balanced on one side, and then other days you’re tilting more to the[...]

CRAIG O’NEILL AND I RECENTLY HELD A CLASS at the 2022 VISION Conference on managing change in your auto repair shop. Change is a topic that few people want to dig into but an important one, as we need to be considering change at all[...]

My class had over 200 students, and the positive feedback was amazing, and I was so grateful for the opportunity to share with so many incredible professionals. My name is Greg Bunch, I own six shops in[...]

New shop owners as well as those looking to grow their businesses face having to decide where to focus their advertising dollars. And yet, diving deeper into what’s exactly meant by “word of mouth” will get you a whole mess of different responses. Some[...]

WITHIN THE PAST FEW MONTHS I've noticed that many MWACA members' and other shop owners' worries are very different from what they used to be. Most shop owners' concerns before 2020 dealt with topics like finding time for training[...]

Haley Cranwell (Hays, KS), Dakota Boles (Lincoln, NE), Desiree Jones (Manhattan, KS), Calin Martin (Duncan, OK), and John Paul Jansen (Pittsburgh, KS) are the five students awarded tuition support by TTEF in 2023.

A positive culture within the workplace is a contributing factor to the success of an auto shop. The positive culture ensures that employees perform to the best of their ability and are happy to be there. Happy employees lead to a more cohesive team[...]

KIM AUERNHEIMER HAD A successful career in real estate property management when her husband, Rob Auernheimer, opened Cool Springs Automotive in Brentwood, Tennessee in 2006. Rob Auernheimer had worked at a dealership as a master technician and had the technical[...]

WE HAVE ALL HEARD, "IF YOU DON'T PLAY THE LOTTERY, YOU CAN'T WIN." If repair shops don't get into the ADAS services, calibration, and validation game soon, they may miss the opportunity to compete — or even win — in one of the most[...]