AS WE APPROACH 2024, the phrases "economic downturn" and "industry challenges" are becoming increasingly prominent. It's crucial not to overlook[...]

OVER THE PAST 20 YEARS, I have worked with a few coaching companies, all excellent, that have helped me with my[...]

I HAD THE HONOR OF PRESENTING the first annual Advance Auto Parts Anthony Williams Memorial Scholarship at the VISION 2023 Awards Dinner. Anthony passed away unexpectedly in April of 2022 at the age of 37. It was decided that the best way[...]

THIS IS YOUR YEAR TO DO SOMETHING GREAT, something exciting, maybe something new! Marketing may sound like a huge undertaking, but I assure you, the work is worth it and YOU can totally do it. I am a firm believer that nearly all shops[...]

WE ALL KNOW ABOUT THE QUALIFIED TECHNICIAN SHORTAGE, and one of the main ideas that is constantly in the discussions for solving the problem is to “grow your own.” However, bringing in a trade school automotive program graduate[...]

ONE OF THE MOST PROMINENT THINGS IN OUR INDUSTRY IS ALL THE associations splintering it instead of uniting it and working together for the common good of the automotive service and repair industry. For many years. Missouri has been[...]

New shop owners as well as those looking to grow their businesses face having to decide where to focus their advertising dollars. And yet, diving deeper into what’s exactly meant by “word of mouth” will get you a whole mess of different responses. Some[...]

I’VE HAD A PASSION FOR CARS SINCE I WAS A TEENAGER. It all started with my ‘54 F100 that my dad and I purchased from a salvage yard and then fixed up. It was my first vehicle and I still drive it all the time. That passion[...]

“A GOOD KINGDOM DOESN’T SEEK OUT WAR, but is always prepared for it.” It’s an age-old phrase, but what is the relevance to our world in 2021? To me, it seems that[...]

EACH YEAR, MISSOURI LEGISLATORS PUSH TO MODIFY OR DO AWAY WITH our state vehicle inspection program. This, my involvement in AASP and MWACA, time as a shop owner, and experience testifying in[...]

WHAT DO A PUNCTURED OIL COOLER, the city police, the attorney general and the FBI all have in common? They were all involved in a wild claim in my shop last year. A customer had their[...]

As a business owner, you try to cover all your bases. You try to do the right thing for your business, your employees, your family and yourself. The right thing, however,[...]