YOU MAY HAVE HEARD OF THE “PROFIT FIRST” METHOD, WHICH HELPS BUSI- NESS OWNERS MANAGE THEIR PROFIT MARGIN TO ULTIMATELY BECOME[...]

IN AN AUTOMOTIVE SHOP, no single employee can have more of an effect on your sales and profits than your service advisor. Yet too many times we place people in jobs with[...]

AS A SHOP OWNER, YOU MAY HAVE HEARD WHISPERS of the research & development (R&D) credits in the past few years. Still, if you're like most other[...]

MOTIVATION AND GOAL SETTING ARE TWO ESSENTIAL COMPONENTS of leadership. A motivated leader who sets clear goals for their team can achieve great success. In this article, we[...]

ONLINE REVIEWS PLAY A KEY ROLE IN THE SUCCESS OF AN AUTOMOTIVE service and repair business. We understand trust is crucial to your business and how your customers view your shop can be a[...]

IT’S HARD TO HAVE A CONVERSATION ABOUT TECHNICIAN EFFICIENCY without discussing productivity. And, alternately, it’s hard to have a conversation about productivity without discussing technician efficiency[...]

IN THE BUSINESS OF AUTOMOTIVE SERVICE AND REPAIR, WE SELL TWO things. We sell parts and labor, making up the majority of sales that generate the profits a store needs to be successful. 

When delivery is sold correctly, it generates a higher gross profit than the sale of[...]

WE HAVE ALL HEARD, "IF YOU DON'T PLAY THE LOTTERY, YOU CAN'T WIN." If repair shops don't get into the ADAS services, calibration, and validation game soon, they may miss the opportunity to compete — or even win — in one of the most[...]

THE PANDEMIC THAT CAME TO THE UNITED STATES IN JANUARY OF 2020 ravaged across the country and tore apart businesses, homes, and families. It was a devastating time as uncertainty and isolation affected most Americans. Nobody[...]

WITH THE INFLATED COST OF USED CARS, PEOPLE ARE DRIVING THEIR vehicles longer than ever, but at what point is a car beyond repair? MWACA asked auto shop owners Brad Holtkamp and Mike Goodwin what they would[...]

COVID-19 HAS BROUGHT ABOUT LONG-TERM IMPACTS ON THE AUTOMOTIVE industry and the world. Not only has it brought about an excessive amount of hand sanitizer availability and an increase in streaming services. It has also changed[...]

ONE THING THAT’S NOT A SECRET RIGHT NOW is the biggest challenge to the automotive industry, and that’s the difficulty in finding qualified technicians to work in your shops. It has become such a hot topic that we are all tired[...]