For Devin Kelley, successful shop ownership is borne of vision—and strife.  The year Devin Kelley’s gross sales 

Lois Schulte has been in management and training for a long time.  Here, she shares some of her top strategies and 

Welcome to the second issue of MWACA Magazine. Our first issue appears to have been a roaring success—we received 

Rick White begins and ends most days the same way: reading a book.  “I’ve got a 

Quality service writing focuses on the customer – not the car.  Talking is exhausting,” Maylan Newton says, with a 

Today’s vehicles are nearly sentient.  They drive and park themselves.  They talk to us (and we to them), effortlessly 

This business isn’t all that hard.  You have a basic hourly rate for your labor—let’s use $100.  You look up how much to